# Quick Heal

**Step 1:** Open Quick Heal and Click on Files and Folders.

![](/files/-MBy8zJlmhbIl9oQI1AG)

![](/files/-MBy9CHxToS1KqOIzWuF)

**Step 2:** Go to Exclude files and folders.

![](/files/-MBy9O3RQKM5JalUDNU1)

**Step 3:** Do the following steps to Exclude file 

* Click on **ADD** Button
* Go to the Log file path copy it

  *i.e, **C:\Users\HP CROMA\AppData\Roaming\BizAnalystDesktop***
* Paste it in the ITEM box, And Exclude it from **Known virus detection and Behavior detection >> OK**

![3.1](/files/-LTLcAdDHSFbq7vHU06g)

**Step 4:** Go to the following path

* Again repeat the steps Click on **Add** button.
* Open Path **C:\Users\HP CROMA\AppData\Local\Programs\BizAnalystDesktop.**
* Paste it in the ITEM box, And Exclude it from **Known virus detection and Behavior detection >> OK.**

![](/files/-LTLgCP-1XR-9zEG1ci1)

**Step 5:** Go to the following path

* i.e., **C:\Users\HP CROMA\AppData\Local\Programs\BizAnalystDesktop\BizAnalystDesktop.exe.**
* **Paste it in the ITEM box, And Exclude it from Known virus detection and Behavior detection** >> **OK.**

![](/files/-LTMtDhVUsVWe3SkIHGY)

**Step 6:** Again repeat the steps 

* Open path **C:\Users\Public\BizAnalystDesktop\Data**
* Paste it in the ITEM box, And Exclude it from **Known virus detection and Behavior detection** >> **OK**

![](/files/-LTMtVNuTej3dYZ-cU6o)


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