> For the complete documentation index, see [llms.txt](https://help.bizanalyst.in/biz-analyst-manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.bizanalyst.in/biz-analyst-manual/support/tally-not-connected/antivirus-blocking-biz-analyst.md).

# Antivirus Blocking Biz Analyst

If ODBC port No. is enabled in tally & Internet connection is working properly but still getting error Tally not Connected

{% hint style="danger" %}
**Tally Not Connected**
{% endhint %}

![](https://lh3.googleusercontent.com/0p7onW0dXcmLRbhnz2zYtx0n8gqUsKYNnu79z11XcwEwIDwUBPim2KSrlhr5-wcP8SZbAEK4A3ajcr6Y-KYGmpC0p4IizQqTOXP0IUUfb2aSjLHJXlQgnYjdTvW0gM5gxNiqgxg6ug)

Check for Antivirus if it is Quick heal follow the below steps:

 **Step 1:** Open Quick heal> Internet & Security> OFF the Firewall Protection

![](https://4143609165-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LLk7br3Yi6QanniF9kY%2F-LTSUNxncaagWmYodQ5g%2F-LTSXl0MPYCQ24r4OkHp%2F4.PNG?alt=media\&token=b3064aba-5093-4c86-8d21-354f133a8155)

**Step 2:** Go to **Biz Analyst Desktop App** try to **Save** the settings again and then **Tally** will be **Configured Successfully** 

### If this solution doesn't work try [Solution 3](/biz-analyst-manual/support/tally-not-connected/tally-running-on-lan.md)