# Antivirus Blocking Biz Analyst

{% hint style="danger" %}
**Tally Not Connected**
{% endhint %}

![](https://lh3.googleusercontent.com/0p7onW0dXcmLRbhnz2zYtx0n8gqUsKYNnu79z11XcwEwIDwUBPim2KSrlhr5-wcP8SZbAEK4A3ajcr6Y-KYGmpC0p4IizQqTOXP0IUUfb2aSjLHJXlQgnYjdTvW0gM5gxNiqgxg6ug)

Check for Antivirus if it is Quick heal follow the below steps:

 **Step 1:** Open Quick heal> Internet & Security> OFF the Firewall Protection

![](/files/-LTSXl0MPYCQ24r4OkHp)

**Step 2:** Go to **Biz Analyst Desktop App** try to **Save** the settings again and then **Tally** will be **Configured Successfully** 

### If this solution doesn't work try [Solution 3](/biz-analyst-manual/support/tally-not-connected/tally-running-on-lan.md)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.bizanalyst.in/biz-analyst-manual/support/tally-not-connected/antivirus-blocking-biz-analyst.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.