# How to change E-mail Id ? You can change your E-mail Id ( Only when you are on Trail Period). There are steps below * Sign Up with your new E-mail Id and Password * Click on Add company * While adding company you will get a popup message of transfer subscription * Click on Transfer subscription > Confirm * It will ask for OTP which will come on your registered mobile number and old Email Id enter OTP then application will restart and your E-mail Id will get change ![](/files/-M-OxouXQy84o9bPCT_7) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://help.bizanalyst.in/biz-analyst-manual/my-account/change-customer-e-mail-id.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.