> For the complete documentation index, see [llms.txt](https://help.bizanalyst.in/biz-analyst-manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.bizanalyst.in/biz-analyst-manual/support/sync-issues.md).

# My Data is not getting sync

{% embed url="<https://www.youtube.com/watch?index=2&list=PL_mXt9Feb5r4svD3sCm_ZUrH3sMV6OWfk&v=KAWoSPI6ZrA>" %}

**Scenario:** Company name has changed in tally.

![](/files/-LeoTx-aclqGSqVlKEeh)

**Step 1:** Ask the customer if he has changed the name of the company in tally.

**Step 2:** If yes then Go to Add Company click refresh and add the company.

**Step 3:** Then Go to My Companies and check with the customer which company he wants to delete.

**Step 4:** Then click Edit scroll down to Delete company and press OK company deleted.

{% embed url="<https://www.youtube.com/watch?ab_channel=Khatabook&index=2&list=PL_mXt9Feb5r4svD3sCm_ZUrH3sMV6OWfk&v=2TfF8RFfXIM>" %}
