> For the complete documentation index, see [llms.txt](https://help.bizanalyst.in/biz-analyst-manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.bizanalyst.in/biz-analyst-manual/support/not-able-to-login/email-id-already-registered.md).

# Email id Already Registered

**Step 1:** Email already registered error comes in a scenario when that ID is already registered with Biz Analyst.

**Step 2:** So instead of **Sign Up** you need to **Sign In** with correct email id and password in Biz Analyst desktop app as well as Mobile app

![](/files/-LTVn5AmmfeuJJGi-de2)