> For the complete documentation index, see [llms.txt](https://help.bizanalyst.in/biz-analyst-manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.bizanalyst.in/biz-analyst-manual/support/sync-issues/company-not-open-in-tally.md).

# Company is not open in tally

**Case 1:** If you get the same error as below which states **company is not open in tally** and sync is not happening in mobile app**.**

![](/files/-M4DP2kO1iDQoeBKRKmA)

Follow the below steps for resolution :

**Step 1:** Check if company is open in tally or not and also check if ODBC port is there or not.

**Step 2:** If company is not open, **t**hen open the company in tally and wait to get it sync automatically.

**OR**

**Case 2:** If there no ODBC port configured in your tally and shows you an error as **Biz Analyst not connected** **to Tally ERP 9**,Then follow the below steps :

![](/files/-M4DNzGHpf54ZNZ2xQjQ)

**Step 1:** Go into Tally press F12->Advance Configuration->ODBC Configuration.

**Step 2:** Select the following options,

Tally.ERP 9 is acting as : **Server**

Enable ODBC server : **Yes**

Port : **9000**

Then Press Ctrl A to **Save** the setting.

**Step 3:** Open Biz Analyst App desktop app, Go to Settings -> Enter tally port no. as **9000** the same which was configured in tally and **Save** the settings company will start syncing automatically.

![](/files/-M4DSWPbvCdNdzD-JcfW)