# Company is not open in tally

**Case 1:** If you get the same error as below which states **company is not open in tally** and sync is not happening in mobile app**.**

![](https://4143609165-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LLk7br3Yi6QanniF9kY%2F-M4DMy7mjUrU7EILcphM%2F-M4DP2kO1iDQoeBKRKmA%2Fimage.png?alt=media\&token=d12b4b49-a7fb-4c30-a59d-9f96d30f35e2)

Follow the below steps for resolution :

**Step 1:** Check if company is open in tally or not and also check if ODBC port is there or not.

**Step 2:** If company is not open, **t**hen open the company in tally and wait to get it sync automatically.

**OR**

**Case 2:** If there no ODBC port configured in your tally and shows you an error as **Biz Analyst not connected** **to Tally ERP 9**,Then follow the below steps :

![](https://4143609165-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LLk7br3Yi6QanniF9kY%2F-M4DMy7mjUrU7EILcphM%2F-M4DNzGHpf54ZNZ2xQjQ%2FB_1.PNG?alt=media\&token=0ae519d3-1d83-4d84-9ae5-770a15b66691)

**Step 1:** Go into Tally press F12->Advance Configuration->ODBC Configuration.

**Step 2:** Select the following options,

Tally.ERP 9 is acting as : **Server**

Enable ODBC server : **Yes**

Port : **9000**

Then Press Ctrl A to **Save** the setting.

**Step 3:** Open Biz Analyst App desktop app, Go to Settings -> Enter tally port no. as **9000** the same which was configured in tally and **Save** the settings company will start syncing automatically.

![](https://4143609165-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-LLk7br3Yi6QanniF9kY%2F-M4DRD-rc9dRoL8CXXDD%2F-M4DSWPbvCdNdzD-JcfW%2FB_2.PNG?alt=media\&token=a79e5576-3915-4635-b103-b616a98f9ea1)