> For the complete documentation index, see [llms.txt](https://help.bizanalyst.in/biz-analyst-manual/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.bizanalyst.in/biz-analyst-manual/features/retain-customers.md).

# Retain Customers

To check retain customer reports,

**Step 1:** Go to the Reports tab&#x20;

**Step 2:** Inactive customers

**Step 3:** Here we can find list of customers who has not done any sales or purchase since long from which you can retain them.

![](/files/-M64eAF5qpXTq63lrgij)
